Shipping policy

1. Delivery Area

Mamma Mia Flowers LLC offers local flower delivery within Miami, Florida and surrounding areas.

If you are unsure whether your address is within our delivery zone, please contact us before placing an order.

2. Delivery Options

Same-Day Delivery

We offer same-day flower delivery in Miami for orders placed before 4:00 PM EST.

Orders placed after the cutoff time will be scheduled for the next available delivery day.

Scheduled Delivery

You may select a preferred delivery date during checkout. While we do our best to meet requested timeframes, specific delivery times are not guaranteed unless confirmed in advance.

3. Delivery Fees

Delivery fees are calculated at checkout based on the delivery location.

We may offer free delivery promotions within select areas or order thresholds, which will be clearly indicated on the website.

4. Delivery Conditions

To ensure successful delivery:

  • Customers must provide accurate and complete delivery information
  • The recipient should be available to receive the order

If the recipient is unavailable, we may:

  • Leave the arrangement in a safe location
  • Deliver to a front desk, concierge, or reception
  • Contact the recipient directly

If redelivery is required, additional fees may apply.

5. Weather & External Factors

Delivery times may be affected by:

  • Traffic conditions
  • Weather
  • High-demand periods (e.g., holidays like Valentine’s Day or Mother’s Day)

We will always do our best to deliver orders as promptly as possible.

6. Order Processing

All orders are processed promptly upon confirmation.

  • Same-day orders are prioritized based on timing
  • Large or custom orders may require additional preparation time

7. Responsibility Upon Delivery

Once the order has been delivered to the provided address (including reception or concierge), Mamma Mia Flowers LLC is no longer responsible for the condition of the arrangement.

8. Incorrect Address / Failed Delivery

If an incorrect or incomplete address is provided:

  • Delivery delays may occur
  • Redelivery fees may apply
  • We are not responsible for failed deliveries due to incorrect information

9. Contact

For delivery-related questions, please contact us:

Mamma Mia Flowers LLC
Email: victoria.mammamia@gmail.com
Phone: 347-904-8884
Location: 550 Northwest 1st Avenue, Suite 240-C1 (Central Fare), Miami, FL, 33136, US